Date of publication: 9 March 2026
This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.
1. Information on the Collection of Personal Data
1.1 Personal Data
In the following, we inform you about the processing of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.
Through this policy we inform you about our processing procedures and comply with our legal obligations under the UK GDPR and EU General Data Protection Regulation (GDPR).
1.2 Data Controller
The data controller responsible for the processing of personal data is:
LINKQUO HUB LTD
6 Bush House
London, SE18 4GB
United Kingdom
Email: customersupport@szegg.com
Phone: +1 8574984678
EU Fulfillment & Returns Warehouse:
Sean
Neuenhofstraße 191
52078 Aachen
Germany
Phone: +49 01722875657
2. Processing of Personal Data When Visiting Our Website
When using the website for informational purposes only (without registering or submitting information), we automatically collect data transmitted by your browser.
This data includes:
(A) IP address
(B) Date and time of the request
(C) Content of the request (visited page)
(D) Amount of data transmitted
(E) Browser type and version
This data is technically necessary to ensure the stability, functionality and security of our website.
3. Further Functions and Offers of Our Website
3.1 Overview
In addition to informational use, our website offers services such as:
• creating a customer account
• placing orders
• selecting payment methods
• customer support communication
These services require the collection of additional personal data necessary for order processing and service delivery.
3.2 Use of External Service Providers
We use external service providers to help us operate our business, including:
• payment processors
• logistics providers
• website hosting services
• analytics providers
These providers are carefully selected and only process data according to our instructions.
3.3 Third-Party Participation
In some cases, we may work with third-party partners (for example marketing partners or payment providers). When this occurs, relevant information will be disclosed at the point where you provide your data.
3.4 Transfers Outside the EEA
Some service providers may process data outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards such as Standard Contractual Clauses (SCCs) are implemented.
4. Processing of Personal Data When You Contact Us or Create an Account
When you contact us by email or register an account, we may collect:
(A) Name and surname
(B) Email address
(C) Telephone number
(D) Delivery and billing addresses
(E) Account login credentials
(F) Other voluntary information you provide
This information is used to respond to your inquiries and provide our services.
5. Processing of Personal Data When You Make a Purchase
5.1 Shopping Information
When you place an order we collect:
(A) Product details (name, model, price)
(B) Order number
(C) Delivery and billing address
(D) Order and delivery status
(E) Customer service communication
(F) Return information
(G) Shipping tracking numbers
5.2 Payment Details
We offer payment methods including:
• Credit Card
• PayPal
• Other payment providers integrated through SHOPLINE
Payment details may include:
(A) Billing address
(B) Payment method
(C) Credit card details
(D) PayPal account identification
Payment processing is handled by secure third-party payment providers.
5.3 Debt Collection (If Applicable)
If outstanding payments remain unpaid after reminders, we may transfer relevant information to a debt collection agency for recovery purposes, in accordance with Article 6(1)(b) and Article 6(1)(f) GDPR.
6. Cookies and Tracking Technologies
6.1 General Information
We use cookies, tags, pixels and similar technologies to improve our services.
Where legally required, we obtain your consent through a cookie consent banner before placing non-essential cookies.
You may manage or withdraw consent at any time via the cookie settings.
6.2 Types of Cookies Used
We use the following types of cookies:
Strictly Necessary Cookies
Required for the operation of our website.
Functional Cookies
Store preferences to improve user experience.
Performance Cookies
Analyze website usage and improve performance.
Advertising Cookies
Used for personalized marketing and advertising.
6.3 Analytics
We may use Google Analytics to understand how visitors interact with our website.
Google Analytics privacy policy:
https://policies.google.com/privacy
Users can opt-out via:
https://tools.google.com/dlpage/gaoptout
6.4 Behavioral Advertising
We may use remarketing tools including:
• Google Ads
• Microsoft Bing Ads
• Facebook Ads
These services may use cookies to display relevant advertisements on other websites.
7. Transfer of Data to Third Parties
7.1 Legal Basis
Data is only transferred to third parties when permitted by law.
7.2 Technical Service Providers
Our website infrastructure and e-commerce platform is provided by:
SHOPLINE
If data is transferred outside the EU, adequate safeguards are applied.
7.3 Payment Providers
Payment processing may be carried out by providers such as:
• PayPal
• Credit card payment processors integrated with SHOPLINE
Their privacy policies apply to payment transactions.
7.4 Logistics Providers
We work with logistics partners to deliver orders.
These companies receive the following information:
(A) Customer name
(B) Delivery address
(C) Email address (for delivery updates)
Common logistics partners may include:
• DHL
• DPD
• GLS
• other European courier services
7.5 Authorities
Where required by law, we may share data with authorities or law enforcement agencies.
8. Data Retention
We store personal data only as long as necessary to fulfill legal or contractual obligations.
Order and payment records may be stored for up to 10 years to comply with tax regulations.
9. Data Security
We use technical and organizational security measures to protect personal data.
All sensitive data is transmitted using SSL encryption.
10. Your Rights
Under GDPR you have the following rights:
(A) Right of access
(B) Right to rectification
(C) Right to erasure
(D) Right to restriction of processing
(E) Right to object to processing
(F) Right to data portability
(G) Right to withdraw consent
Requests can be submitted via:
customersupport@szegg.com
11. Complaints
You have the right to lodge a complaint with a data protection authority within the European Union or the United Kingdom.
12. Changes to This Privacy Policy
We may update this policy from time to time due to legal or operational changes.
13. Data Protection Contact
For privacy related questions please contact:
Email: customersupport@szegg.com
Postal address:
LINKQUO HUB LTD
6 Bush House
London, SE18 4GB
United Kingdom
Company Information
Legal Entity Name: LINKQUO HUB LTD
Trading Name: EGGPRO
Registered Business Address: 6 Bush House, London, SE18 4GB, United Kingdom
Customer Support Email: customersupport@szegg.com
Phone Number: +1 8574984678
EU Warehouse Address: Sean, Neuenhofstraße 191, 52078 Aachen, Germany
Countries of Operation: European Union, United Kingdom
